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10-Day Return Policy


All our products are backed by our 10 Day Risk-Free Guarantee. If you are dissatisfied with any cell phone accessory, for any reason within the first 10 days from invoice, contact our returns department at

RETURN Merchandise Authorization (RMA) requests are processed within three (3) business days, Monday through Friday. At that time, you will be e-mailed a response with the RMA number & instructions on how to ship the cell phone accessory back.

Our customer returns service department will assist you with your return considering the below:

• Claims for damage or shortage of merchandise must be reinstated at the time of the delivery.

  Defective merchandise will be exchanged within the first 10 days of receipt.

• All returns and exchanges on cell phone accessories must be received within 10 days starting from the day the customer received merchandise. No exceptions!

• No Returns without our authorization.

• All items most be returned in the original packaging.

• Items missing pieces or damaged through negligence or misuse are not returnable.

• A 15% restocking fee will be imposed for returns at our discretion and a Shipping fee will be charged for any exchanges.

  If it was a mistake we made with your order, we will refund the full amount including postage.

• Shipping charges are nonrefundable. We do not reimburse shipping or return shipping charges.

• Returns for refund take approximately 1-2 weeks to process after receipt.