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10-Day Return Policy

RETURN POLICY

All our products are backed by our 10 Day Risk-Free Guarantee. If you are dissatisfied with any cell phone accessory, for any reason within the first 10 days from invoice, contact our returns department at returns@slkglobal.com.

RETURN Merchandise Authorization (RMA) requests are processed within three (3) business days, Monday through Friday. At that time, you will be e-mailed a response with the RMA number & instructions on how to ship the cell phone accessory back.


Our customer returns service department will assist you with your return considering the below:

• Claims for damage or shortage of merchandise must be reinstated at the time of the delivery.

  Defective merchandise will be exchanged within the first 10 days of receipt.

• All returns and exchanges on cell phone accessories must be received within 10 days starting from the day the customer received merchandise. No exceptions!

• No Returns without our authorization.

• All items most be returned in the original packaging.

• Items missing pieces or damaged through negligence or misuse are not returnable.

• A 15% restocking fee will be imposed for returns at our discretion and a Shipping fee will be charged for any exchanges.

  If it was a mistake we made with your order, we will refund the full amount including postage.

• Shipping charges are nonrefundable. We do not reimburse shipping or return shipping charges.

• Returns for refund take approximately 1-2 weeks to process after receipt.